Job Introduction
We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.
Department: Finance
Reporting to: Sales Ledger and Credit Control Manager
Location: Newark Head Office 3 days a week, 2 days Working From Home
Reporting to and working closely with the Sales Ledger and Credit Control Manager this is an exciting opportunity for the right person to join an ambitious, fast-growing Private Equity-backed businesses operating in the healthcare sector. You will be responsible for maintaining ledgers within the Sales Ledger and Credit Control Team where your key focus areas will be accurate billing, query resolution, and effective cash collection within the company policies, SLAs and KPIs.
Main Responsibility
Key responsibilities:
- Produce accurate billing in line with business and customer requirements, within agreed SLAs
- Customer account maintenance, including but not limited to the management of starters, leavers and changes
- Maintaining up to date records in both accounting software and excel files
- Producing or contributing to reports for billing and credit control activities on a regular and ad-hoc basis
- Arranging, coordinating and leading regular meetings with internal and external stakeholders, including provision of agenda and meeting minutes with assigned actions
- Actively review, control and reduce debt levels for your ledgers within agreed SLAs and KPIs
- Allocation of cash receipts and reconciliation of customer accounts
- Collection of outstanding balances in line with payment due date, manage timely refunds where applicable
- Responsible for understanding and resolving complex debt related queries at source; with an aim to conclude and put forward recommendations to avoid repeat instances
- Actioning items in specified mailboxes in a timely manner
- Maintain good communication and relationships with internal and external stakeholders
- To carry out any other duties that are deemed to be within your capabilities and that help the company forward objectives and goals.
The Ideal Candidate
Experience and Skills required:
- Minimum of 2 years experience in sales ledger/billing/credit control
- A drive and passion for accuracy, reconciliation and effective collections
- A keen eye for detail, analysis and problem solving
- Excellent communication & negotiation skills
- Excel (working at an intermediate level)
- Experience in Sage 200 would be advantageous.
- A collaborative approach and a drive to help the business grow
About the Company
Professional Development
Aspire to continually develop as a professional, ensuring skills are updated, keeping abreast of new ideas and sector changes within your area of expertise.
Duties:
- Be willing to undertake further training or development seeking to enhance your knowledge and skills – including company Mandatory training.
- Participate fully in regular supervisions, 1:1s and personal reviews whilst being proactive in seeking new opportunities to develop.